Have you ever said...
| Statement |
Response |
| 1. Mail order and Internet pharmacies are too impersonal. |
Focus Express Mail Pharmacy is an Internet-based mail-order pharmacy but with a neighborhood community pharmacy agenda and practice. Focus provides expert service, outstanding customer care and convenient home delivery of prescription medications and medical supplies to insurance qualified patients with diabetes and chronic illnesses. Our patients all know that we care about them. |
| 2. You can never get a live person when you call a mail order or Internet pharmacy. |
There are NO answering devices at Focus during business hours. When you call, you are assured that a live person will answer the phone who can help you. And our pharmacists are also available to answer your questions about drug dosages, interactions, device usage, and care. |
| 3. I never get my medication on time with a mail order pharmacy and then I run the risk of running out. |
We always strive to get your order to you BEFORE you need it and our extensive inventory ensures that we always have your medication in stock. |
| 4. I never get the same person on the phone when I call a mail order pharmacy. |
There has been almost NO turnover of personnel at Focus Express Mail Pharmacy in many years. If you have made a friend on the phone at Focus, feel free to ask for him or her the next time you call. Our highly trained and caring personnel are here to help you. |
| 8. Mail order and Internet pharmacies are too big and don't care about me or my needs. |
Focus Express Mail Pharmacy is an Internet-based mail-order pharmacy but with a neighborhood community pharmacy agenda and practice. Focus provides expert service, outstanding customer care and convenient home delivery of prescription medications and medical supplies to insurance qualified patients with diabetes and chronic illnesses. Our patients all know that we care about them. |
| 5. If I use the mail to get my prescriptions, the prescriptions can get lost in the mail. |
Once you qualify as a patient of Focus Express Mail Pharmacy, we will fill your prescriptions and send your order via Fed-Ex or UPS with FREE Delivery to ensure proper delivery. |
| 6. Mail order and Internet pharmacies are too expensive. |
Focus Express Mail Pharmacy saves time and money for its patients. Focus provides prescription medications, insulin pump supplies, and glucose testing supplies to insurance-qualified patients who are currently paying full price for these items, submitting their bills to their private insurance companies and getting reimbursed 80% of what they paid. |
| 7. Why should I pay a membership fee for a mail order or Internet pharmacy when I can go to my local pharmacy for free. |
At Focus Express Mail Pharmacy, there are NO membership fees and there are NO shipping charges*. *for orders covered by insurance. |
