1. What personally identifiable
information Focus Express Mail Pharmacy collects.
2. How Focus Express Mail Pharmacy uses
3. With whom Focus Express Mail Pharmacy may
share user information.
4. What choices are available to users
regarding collection, use and distribution of the information.
5. What types of security procedures are in
place to protect the loss, misuse or alteration of information under
Focus Express Mail Pharmacy control.
6. How users can correct any inaccuracies in
If users have questions or concerns regarding this statement,
they should first contact Joel Shpigel, by email at; firstname.lastname@example.org.
Information Collection and Use
Focus Express Mail Pharmacy is the sole owner of the information
collected on www.focuspharmacy.com.
Focus Express Mail Pharmacy collects information from our users at
several different points on our Web site.
We request information from the user on our order form. A user must
provide contact information (such as name, email, and shipping
address) and financial information (such as credit card number,
expiration date). This information is used for billing purposes and
to fill customer's orders. If we have trouble processing an order,
the information is used to contact the user.
We offer the user the ability to voluntarily submit their email
address to receive email promotions from us. We do not sell or
provide this list of email addresses to any third party.
We store information that we collect through cookies, log files,
clear gifs, and/or third parties to create a profile of our users. A
profile is stored information that we keep on individual users that
details their viewing preferences. Consequently, collected
information is tied to the users personally identifiable information
to provide offers and improve the content of the site for the user.
This profile is used to tailor a user's visit to our Web site, and
to direct pertinent marketing promotions to them. We do not share
your profile with other third parties.
A cookie is a piece of data stored on the user's computer tied to
information about the user. Usage of a cookie is in no way linked to
any personally identifiable information while on our site. We use
both session ID cookies and persistent cookies. For the session ID
cookie, once users close the browser, the cookie simply terminates.
A persistent cookie is a small text file stored on the user's hard
drive for an extended period of time. Persistent cookies can be
removed by following Internet browser help file directions.
By setting a cookie on our site, users would not have to log in a
password more than once, thereby saving time while on our site. If
users reject the cookie, they may still use our site. The only
drawback to this is that the user will be limited in some areas of
our site. Persistent cookies enable us to track and target the
interests of our users to enhance the experience on our site. See
the Profile section.
example, advertisers). However, we have no access to or control over
these cookies, once we have given permission for them to set cookies
Like most standard Web site servers we use log files. This includes
internet protocol (IP) addresses, browser type, internet service
provider (ISP), referring/exit pages, platform type, date/time
stamp, and number of clicks to analyze trends, administer the site,
track user's movement in the aggregate, and gather broad
demographic information for aggregate use. IP addresses, etc. are
not linked to personally identifiable information. IP addresses are
tied to personally identifiable information to enable our Web-based
service. We use a tracking utility called Deep Statistics Live
that uses log files to analyze user movement.
Communications from the Site
Special Offers and Updates
We send all new members a welcoming email to verify password and
username. Established members will occasionally receive information
on products, services, special deals, and a newsletter. Out of
respect for the privacy of our users we present the option to not
receive these types of communications. Please see the Choice and
If a user wishes to subscribe to our newsletter, we ask for contact
information such as name and email address. Out of respect for our
users privacy we provide a way to opt-out of these communications.
Please see the Choice and Opt-out sections.
On rare occasions it is necessary to send out a strictly service
related announcement. For instance, if our service is temporarily
suspended for maintenance we might send users an email. Generally,
users may not opt-out of these communications, though they can
deactivate their account. However, these communications are not
promotional in nature. Users may opt-out of these communications.
Please see our Choice and Opt-out section.
We communicate with users on a regular basis to provide requested
services and in regards to issues relating to their account we reply
via email or phone, in accordance with the users wishes.
Though we make every effort to preserve user privacy, we may need to
disclose personal information when required by law wherein we have a
good-faith belief that such action is necessary to comply with a
current judicial proceeding, a court order or legal process served
on our Web site.
Aggregate Information (non-personally identifiable)
We share aggregated demographic information with our partners and
advertisers. This is not linked to any personally identifiable
These are the instances in which we will share users' personal
information: NONE, We DO NOT Share Personal Information with Third
Third Party Intermediaries
We use an outside shipping company to ship orders, and a credit card
processing company to bill users for goods and services. These
companies do not retain, share, store or use personally identifiable
information for any secondary purposes.
We partner with other third parties to provide specific services.
For example, UPS, Federal Express, etc. When the user signs up
for these particular services, we share names, or other contact
information that is necessary for the third party to provide these
services. These third parties are not allowed to use personally
identifiable information except for the purpose of providing these
In the event Focus Express Mail Pharmacy goes through a business
transition, such as a merger, being acquired by another company, or
selling a portion of its assets, users' personal information will,
in most instances, be part of the assets transferred.
What choices are available to users
regarding collection, use and distribution of the information?
Our users are given the opportunity to opt-out of having their
information used for purposes not directly related to our site at
the point where we ask for information. For example, our order form
has an opt-out mechanism so users who buy a product from us,
but don't want any marketing material, can keep their email
address off of our lists.
Users who no longer wish to receive our newsletter and
promotional communications may opt-out of receiving these
communications by replying to unsubscribe in the subject line in the
email or email us at email@example.com
We also offer an opt-out mechanism on all email communications or
the user may contact us at 866-403-6287.
Users of our site are always notified when their information is
being collected by any outside parties. We do this so our users can
make an informed choice as to whether or not they should proceed
with services that require an outside party.
This Web site contains links to other sites. Please be aware that
we, Focus Express Mail Pharmacy, are not responsible for the privacy
practices of such other sites. We encourage our users to be aware
when they leave our site and to read the privacy statements of each
and every Web site that collects personally identifiable
information. This privacy statement applies solely to information
collected by this Web site.
From time-to-time our site requests information from users via
surveys or contests. Participation in these surveys or contests is
completely voluntary and the user therefore has a choice whether or
not to disclose this information. The requested information
typically includes contact information (such as name and shipping
address), and demographic information (such as zip code). Contact
information will be used to notify the winners and award prizes.
Survey information will be used for purposes of monitoring or
improving the use and satisfaction of this site. Users' personally
identifiable information is not shared with third parties unless we
give prior notice and choice. Though we may use an intermediary to
conduct these surveys or contests, they may not use users'
personally identifiable information for any secondary purposes.
If a user elects to use our referral service for informing a friend
about our site, we ask them for the friend's name and email
address. Focus Express Mail Pharmacy will automatically send the
friend a one-time email inviting them to visit the site. Focus Express Mail Pharmacy
stores this information for the sole purpose of sending this
one-time email and tracking the success of our referral program. The
friend may contact Focus Express Mail Pharmacy at firstname.lastname@example.org
to request the removal of this information from our database.
Message Boards, and Public Forums
Please keep in mind that whenever you voluntarily disclose personal
information online - for example on message boards, through e-mail,
or in chat areas - that information can be collected and used by
others. In short, by posting personal information online that is
publicly accessible, you may receive unsolicited messages from other
parties in return.
This Web site takes every precaution to protect our users'
information. When users submit sensitive information via the Web
site, their information is protected both online and off-line.
When our registration/order form asks users to enter sensitive
information (such as credit card number and/or social security
number), that information is encrypted and is protected with the
best encryption software in the industry - SSL. While on a secure
page, such as our order form, the lock icon on the bottom of Web
browsers such as Netscape Navigator and Microsoft Internet Explorer
becomes locked, as opposed to un-locked, or open, when users are
While we use SSL encryption to protect sensitive information
online, we also do everything in our power to protect
user-information off-line. All of our users' information, not just
the sensitive information mentioned above, is restricted in our
offices. Only employees who need the information to perform a
specific job (for example, our billing clerk or a customer service
representative) are granted access to personally identifiable
information. Our employees must use password-protected screen-savers
when they leave their desk. When they return, they must re-enter
their password to re-gain access to user information. Furthermore,
ALL employees are kept up-to-date on our security and privacy
practices. Every quarter, as well as any time new policies are
added, our employees are notified and/or reminded about the
importance we place on privacy, and what they can do to ensure our
users' information is protected. Finally, the servers that store
personally identifiable information are in a secure environment,
behind a locked cage in a locked facility.
If users have any questions about the security at our Web site,
users can send an email to email@example.com
Supplementation of Information
In order for this Web site to properly fulfill its obligation to
users it is necessary for us to supplement the information we
receive with information from 3rd party sources.
In order for this Web site to enhance its ability to tailor the site
to a user's preference, we create a personalized user
Enhancement of Marketing Profile
We purchase third party marketing data and add it to our existing
user database to better target our advertising and provide pertinent
offers we think our users would be interested in. We use this
information to enhance or overlay the profile of individual
users. This aggregate marketing data is therefore tied to the
users personally identifiable information. See also the
If a user's personally identifiable information changes (such as
zip code, phone, email or postal address), or if a user no longer
desires our service, we provide a way to correct, update or
delete/deactivate users? personally identifiable information. This
can usually be done at the [member information page] or by emailing
our Customer Support at firstname.lastname@example.org.
Or, contact us by telephone or postal mail at the contact
information listed below.
Notification of Changes
changes to this privacy statement, the homepage, and other places we
deem appropriate so our users are always aware of what information
we collect, how we use it, and under what circumstances, if any, we
If, however, we are going to use users personally identifiable
information in a manner different from that stated at the time of
collection we will notify users via email, by posting a notice on
our Web site for 30 days.
If users have any questions or suggestions regarding our privacy
policy, please contact us at:
Postal Address: 1250 Easton Road, Suite S-101, Horsham, PA 19044